End Appointment Chaos: Boosting Homecare Efficiency with AI-Powered Customer Service

High rates of appointment cancellations/no-shows. After-hours urgent or routine inquiries going unanswered users.

The entire booking process—Caregiver selection, availability check, and confirmation—completed via a single chat flow. Nerva: Seamless integration of appointment requests from messaging channels into the Homecare existing scheduling software (CRM/Calendar).

Sending Automatic reminders via WhatsApp or SMS 1 day before the appointment, and requesting confirmation.Operational Cost Reduction: Eliminating the time a secretary spends making phone calls for confirmations. Every Homecare agency and Healthcare agency need to use automations to eliminate leaking at the weekends and holidays. Agencies need to decrease the respose rate for your traffic

A scenario demonstrating how the automation manages an emergency, such as a clients messaging about "toothache on Sunday," providing immediate first-aid information.