How to Reduce E-commerce Cart Abandonment by 40% Using WhatsApp and Instagram Automation

The major E-commerce pain point: Over 70% of shoppers abandon their carts. The high cost and impossibility of manual follow-up.

Addressing real-time questions (shipping, returns) while the customer is browsing or adding to the cart. Nerva/Orderly: Automatically deploying an AI powered Personalized message (Discount code, Additional info) the moment cart abandonment risk is detected.

Sending a reminder message via WhatsApp or Instagram DM 1 hour or the next day after abandonment. Multi-Channel Integration: Synchronized follow-up across different channels (Email, WhatsApp, Social media) to win the customer back.

Step-by-step guide on setting up the cart abandonment Automation with Serveautomate. (Example: Trigger \ Wait Time \ Message \ Discount Check).